We are here to preeminently serve our customers, and are dedicated for providing skilled support to meet their needs at any time. Whether you need to talk to a live customer service representative, or need a prompt answer to a question via e-mail, we deliver friendly support around the clock.
We offer unconditional 30 days money back guarantee on our hosting services. Customers may cancel at any time (within 30 days from the account creation date) via a cancellation form. There are no refunds on administrative fees, install fees for custom software, or domain name purchases. Refund requests after 30 days will not be entertained. If you decide to cancel your account within the initial 30 day period, you will receive a full refund on the hosting fees. The domain registration fees cannot be cancelled; however arrangements can be made to transfer the domain name to your new provider. Therefore, the registration service fees are non-refundable.